Frequently Asked Questions
Please read our FAQ before sending us a message.
We prefer payments by PayPal or through from your Credit Card. Payment needs to be received within 24 hours of purchase or the transaction may be cancelled and item resold
Our shipping charges are determined by the quantity and/ or weight of your order and shipping method selected, including sales tax (if applicable). All items will be shipped from China and USA (depending on location) using USPS Commercial ePacket® (US destinations only) and 17track (for destinations outside the US) which typically takes no longer than seven working days delivery after manifested. All tracking codes will be provided.Please also note that delivery dates are not guaranteed and may include extra transit time because of unforeseen delays. Late deliveries are always a possibility, however, we will try our best to ensure all deliveries arrive on time.We do not responsible for any custom duty or import tax. Contact our team if you have any inquiry about product shipment: firstname.lastname@example.org
Once an item is shipped from our store, we will email you a tracking number. All items are made to order and ship within 1-5 business days from the date of purchase. We use USPS First Class or Priority Mail within U.S. and it takes 5-7 business days to USA and Canada, and 7 –12 working days worldwide once it has been shipped
We use Comodo Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates your order information into a highly indecipherable code, which is processed immediately.This procedure makes your account information unreadable from the time your order is submitted until the time it reaches us. When you’ve finished shopping and begin the checkout process, you will move into the secure area of our web. Once you’ve entered, the page address (URL) will change from http to https, to let you know you are in a secure area. You will remain in this secure zone for the entire checkout process.